Shipping policy

Where do you ship?

We currently ship to KSA.

What shipping carriers do you use?

KSA Orders, are shipped with DHL

How will my order be processed?

After your order is placed, an order confirmation email from crm@ala.ae will be sent to the email used at checkout. If your order email does not arrive, please check your spam folder and be sure to add our email address to your address book.

If any changes are needed, please get in touch with us as soon as possible.

When your order has been processed for shipment, you will receive a shipping confirmation email that will include tracking information. Orders received before 10 AM KSA will be shipped within 24 hours.

How long will it typically take for my order to arrive?

Shipping takes 4-5 Working Days.

What are shipping (postage) and handling costs?

Current shipping rates and delivery times can be found on the checkout page. 

Can I determine the shipping and handling costs before starting the checkout process for my order?

Current shipping rates and delivery times can be found on the checkout page.

Please contact us if you have further questions regarding shipping.

Note: Our shipping policy may change at any time without notification.